Salon Policies

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salon_valin_policies_sideCHILDREN
We love your children as much as you do, unfortunately our insurance company will not cover them unless they are here for their own appointment.  Please make arrangements for their care prior to your appointment.  Thank you.

CANCELLATIONS
We have a cancellation policy of 24 hours in advance of a scheduled appointment under 2 hours in length. 48 hours required for multiple services, packages, 2-hour service or longer and large parties.  We understand that everyone occasionally has an emergency or something prevents them from coming to their scheduled appointment. Please call whenever possible in emergency situations.

NO-SHOWS
The first no-show has no charge, if you have a second no-show, you will be reminded of our 24 hour cancellation policy, and a credit card will be required to book again. If you do a third no-show, your credit card will be charged the full amount with gratuity prior to your appointment.

GIFT CERTIFCATES
Gift Certificates are not redeemable for cash, but can be used for services only, not products.  Gratuity is not included.